Privacy policy

This policy describes how CounselVisible (“we”, “us”) handles personal data. We operate from Bulgaria, in the European Union, so the EU General Data Protection Regulation (GDPR) and the Bulgarian Personal Data Protection Act apply to personal data we control, including data about people outside the EU.

Who is responsible

The data controller is the operator of CounselVisible, established in Bulgaria. For privacy requests, write to privacy@counselvisible.com. This contact address is a placeholder until a final operating email is confirmed.

What we collect

If you request a free AI visibility report, we collect your name, firm name, website (if you provide one), city, and email address, together with the time of your request. Our servers may also receive technical data such as IP address, browser type, and the pages you visit, which our hosting provider processes to deliver and secure the site.

Why we use it

• To prepare and send a sample visibility snapshot and to answer your enquiry (GDPR Art. 6(1)(b), steps at your request before a contract, and Art. 6(1)(a) consent where you submit the form).
• To tell you about founding-member plans if you have asked for a report or otherwise enquired (Art. 6(1)(f) legitimate interests in responding to people who contacted us, or Art. 6(1)(a) consent). You can ask us to stop at any time.
• To keep the website secure and in working order (Art. 6(1)(f)).
• If you later subscribe, to take payment and provide the service (Art. 6(1)(b)). Card details are handled by Stripe, not stored on our forms.

Where data is stored

Report requests submitted while the product is in early development are stored in a simple file on the server that runs this site. If we host the site with a provider such as Vercel, or take payment through Stripe, those companies act as processors. Some of them may handle data in the United States or other countries outside the EU. Where that happens we will rely on an appropriate safeguard, such as the European Commission’s Standard Contractual Clauses.

How long we keep it

Enquiry data is kept for up to 24 months after your last contact, unless you ask us to delete it sooner or we must keep it longer as part of a paying customer relationship or a legal obligation.

Your rights

You may request access to your personal data, correction, erasure, restriction of processing, or portability, and you may object to processing based on legitimate interests. Where we rely on consent, you may withdraw it at any time without affecting earlier lawful processing. You also have the right to lodge a complaint with the Commission for Personal Data Protection (Комисия за защита на личните данни) in Bulgaria, or with another EU supervisory authority where you live or work.

What we do not do

We do not sell your personal data. We do not use the form to make solely automated decisions that produce legal or similarly significant effects. We do not need special category data to provide a visibility snapshot; please do not send client medical details or case files through this form.

Children

The site is intended for adults acting for a law practice, not for children.

Changes

If this draft policy changes before or after launch, we will update the date at the top of this page. Material changes will be highlighted if we already hold your email address for an enquiry or subscription.